Privacy policy

Effective Date: November 18, 2024

Golden Oak Family Staffing ("us," "we," or "our") is committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). By using our website and services and communicating with us, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personally Identifiable Information (PII)

We may collect the following categories of personally identifiable information from our clients and candidates:

  • Name

  • Contact information (email address, phone number, mailing address)

  • Employment and education history

  • References

  • Household staffing preferences and requirements

  • Communication history

1.2 Non-Personally Identifiable Information

We may also collect non-personally identifiable information for site metrics and service improvements. This includes:

  • Device information (e.g., IP address, browser type, device type)

  • Usage information (e.g., pages visited, time spent on our website)

  • Cookies and similar technologies (see Section 2)

2. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience, analyze site usage, and improve our services. Cookies may collect non-personally identifiable information. You can manage your cookie preferences or disable cookies through your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and coordinate our staffing services.

  • To communicate with you through email, phone, or text.

  • To improve our website, services, and user experience.

  • To comply with legal obligations and protect our rights.

4. Sharing and Disclosure

We do not sell your personal information. However, we may share your information in the following circumstances:

  • With trusted service providers: To help us deliver and enhance our services.

  • As required by law: To comply with legal obligations or respond to lawful requests.

  • To protect our rights and safety: When necessary to safeguard our interests or those of others.

  • In the event of a business transfer: In case of a merger, acquisition, or sale of assets.

5. Your Privacy Rights

As a resident of Canada, you have the following rights under PIPEDA:

  • Access your personal information held by us.

  • Request corrections to inaccurate or incomplete information.

  • Withdraw your consent for specific uses of your information.

  • Opt-out of receiving marketing communications.

  • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.

To exercise your rights, contact us using the information provided in Section 8.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no electronic transmission or storage method is entirely secure, and we cannot guarantee absolute security.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most recent version will be posted on our website with the effective date.

8. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

Golden Oak Family Staffing
Email: info@goldenoakstaffing.ca

This Privacy Policy was last updated on the effective date indicated above. Please review it regularly for updates.